The “TechMerge for Employment” program is designed specifically for older adults seeking to enhance their computer and digital skills to stay competitive in today’s job market. With 92% of jobs now requiring some level of computer proficiency, and technology continuously evolving, this program aims to bridge the digital divide, ensuring older adults have the skills they need to succeed. This upskilling initiative will empower participants to confidently navigate essential software, digital platforms, and tools that are commonly used in retail, service, and other technology-integrated roles.
Equip older adults with foundational computer skills, focusing on the practical application of these skills in a variety of work environments.
Teach widely-used business and digital tools, including Microsoft Office (Word, Excel, PowerPoint), Google Workspace, email, and online communication platforms.
Introduce specialized retail tools, including digital merchandising apps, inventory management systems, and customer relationship management (CRM) programs.
Provide ongoing support to build confidence and independence in using digital tools for job search, daily tasks, and workplace efficiency.
A foundational course covering essential skills, such as operating systems, internet navigation, file management, and email. This segment aims to give participants a comfortable start with digital basics.
Training on essential office productivity software such as Microsoft Office Suite (Word, Excel, and PowerPoint), Google Docs, Sheets, and Slides, and other digital document tools. This component focuses on creating, managing, and sharing professional documents.
A focused module on using digital merchandising applications to manage online product listings, promotions, and customer engagement. Inventory management software training, including tools like Square, Vend, or Lightspeed, to help learners track inventory, manage stock, and optimize sales processes.
Introduction to essential retail tools such as POS (Point of Sale) systems, CRM (Customer Relationship Management) systems, and transaction tracking software to enhance customer service, manage client relations, and process transactions efficiently.
Guidance on using job search platforms like LinkedIn, Indeed, and industry-specific job boards. Tips on creating professional profiles, resume-building with digital templates, and applying for positions using online portals.
Interactive practice labs where participants can work hands-on with technology under the guidance of skilled trainers. Real-world scenarios and tasks to simulate workplace demands and reinforce the skills learned.
Participants will leave the program with practical skills that increase their employability, make day-to-day tasks easier, and help them stay competitive in today’s digitally-driven workforce. By building confidence in these tools, older adults will be equipped to navigate the digital aspects of job roles effectively, boosting both their career prospects and independence.
All participants will receive access to continued learning resources, a mentor for ongoing questions, and links to relevant certifications that can further enhance their skills.
